Let Your Feet Do The Talking…

Did you know that feet can talk? Most of us will experience the fallout of customers talking with their feet at some point during our internet business activities. Often, the loudest communication we can hear is that of customers picking up their loyalty and decamping to another service provider, or arriving at your site to stick around and make purchases. This activity is easy to benchmark and monitor, giving us outstanding insight in to how we are performing as business owners online.

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