Live Well 360° Redesign

Live Well 360

Sheila, another client of mine, has created a great website over at Live Well 360° that I thought you might be interested in.

Previously on a different blogging platform, we moved the blog onto the much easier (though yes, it’s still tricky sometimes!) WordPress format, and customized a new theme. She made this switch not just for design purposes, but for efficiency as well. It is now much easier for you to find specific content on the site, and easier for her to provide it!

The site has a great number of delicious looking recipes that are easy to print out and try. Sheila is a “self proclaimed foodie on a mission to live a life of health and prosperity, who over the past 4 years has finally realized how much the food we eat affects our overall well being”.

So, please take a look at her new site, it could be your path to wellness. She has started writing about her life story too. If you like what you read, why not leave her a comment, I’m sure she would be happy to hear from you!

Plenty more client blog profiles will be coming soon.

Wonderful Charlottesville Wedding Blog

One of my wonderful clients, Claire, has recently launched her Charlottesville Wedding Blog based on the Thesis theme.

Claire has worked hard to make her blog look fantastic, spending a lot of time researching the right theme for her, matching and selecting complementing colors. Adding in a wedding image slide show in the header, photo styling in blog posts and many other tweaks and changes that you may not notice but add up to a greater whole. Blogging since August 2007 means that Claire has some excellent older content. Using WordPress, transferrign from her previous free blog on Blogger/BlogSpot was a breeze.

Go take a look at a great wedding blog and see how you can customize a theme to get great results. Perhaps you’ll even get some ideas?

She also has a great directory of services, so if you’re looking for wedding resources in Charlottesville then be sure to check that out too.

I hope to spend more time showing off the blogs of people I have worked with, so stay tuned!

Is Email The Best Communication Tool?

I love using email to communicate. It makes things instantaneous without being intrusive. It keeps a written record of what has been said, and is easily organized.

I especially love using Gmail, it’s archiving, labeling and search features make it easy to use and easy to find anything that has every been discussed. It even allows you to manage multiple accounts within the same interface.

However a couple of recent “incidents” have led me to question whether it’s always best at times.

Gmail Logo

Firstly someone contacted me, and I replied promptly as always. Then, after a couple of days I a got another message, the same as the first – always a sign the recipient hasn’t received my email. Checking my reply was sent, and I resent it from a different email address in case my domain was being blocked. Then, again a couple of days later, I received a comment on my blog complaining about my lack of replies. Having no other way to contact the sender other than email, I was actually happy they had left the message! It was quickly sorted out, the emails had been filtered into the recipients spam/junk folder automatically, and they hadn’t checked. All was fine in the end, but things had been delayed a week.

Secondly another client sent me an email for some further work. And then sent me another, and yet didn’t receive a reply. She then sent me an email from my contact form which alarmed me, as she had been worried about why I hadn’t replied. Of course I hadn’t received the emails, but why? The answer rests in Gmail’s virus scanner. All the emails that had been sent had contained a .php attachment. Gmail does not allow executable files or scripts to be sent in email, however the details are a little sketchy. .exe’s are blocked and so are password protected zip files. .php files are not mentioned though seem to be blocked, but not when they’re zipped. There is obviously no notification when an email is blocked (otherwise you would get lots and lots of notifications from spam bots), so I hadn’t known anything is wrong.

Gmail launched in 2004 and is still classed as a BETA – i.e not complete software. Perhaps this shows why?

ACTIONS: My contact form now includes a telephone number / Skype box in case someone wants to provide an alternative contact method. I also check my own spam folder regularly.

So, if I don’t reply to you, send me an email from my contact form with a phone number and explain the problem. I look forward to speaking to you soon!

Testimonials Coming In

Just in case you haven’t noticed I now have some testimonials on the site from satisfied clients. Hopefully I’ll be getting plenty more soon, I just have to get around to asking for them.

Please take a look on the testimonials page, and contact me if you would like to leave one too 🙂

Why Some Businesses Don't Want Your Custom

I’m currently working on a client’s blog. They are pretty sure of what they want the blog for, what they want it to say, and how they want it to look. Great. However I’m having trouble with their web host.

It’s not expensive to get a good web host and it doesn’t cost much to get one with great support, however this particular host isn’t one of these. Everything seems too much trouble, like the client’s needs that are seemingly no concern of theirs. The client has got a pretty basic package, but more than enough for what they need to start out. The host should realise that these type of customers are likely soon enough to want to upgrade to a better deal, with more bandwidth, web space and features.

Taking care of my client now can provide valuable future income that would otherwise cost a considerable amount more to acquire via advertising.

48 hours to respond to a simple online support ticket? Time to advise them to change host before they really get started…..

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